Privacy Policy Ezynest

This Privacy Policy explains how we collect, use, process, and disclose your information when you use the Ezynest Services.

The Privacy statement applies to anyone who accesses the Ezynest sites and app, collectively known as “Ezynest Services”. When you subscribe to the Ezynest Services or otherwise use our Services you expressly agree to this Privacy Policy.

The terms “we”, “us”, and “our” herein shall refer to the Ezynest LLC Company. Any undefined term in this Privacy Policy shall have the same meaning as that defined in the Terms of Service.

By using the Services, users consent to the collection and use of their Personal Information by us. You also represent to us that you have any and all authorizations necessary to use these Services including using them to process Personal Information. We collect and use the information you provide to us, including information obtained from your use of the Services. Also, we may use the information that we collect for our internal purposes to develop, tune, enhance, and improve our Services, and for advertising and marketing consistent with this Privacy Policy.

Please read our privacy policy carefully to get a clear understanding of how our website collects, uses, protects or otherwise handles users’ Personal Information.

This Privacy Policy is intended to inform users about how our website treats Personal Information that it processes about users. If users do not agree to any part of this Privacy Policy, then we cannot provide its Services to users and users should stop accessing our services.

By using the Services, You acknowledge, consent and agree that we may collect, process, and use the information that you provide to us and that such information shall only be used by us or third parties acting under our direction, pursuant to confidentiality agreements, to develop, tune, enhance, and improve the Services.

The Site or App may contain links to third party websites. We are not responsible for the privacy practices or the content of those websites or persons.

This Privacy Policy was last updated on Feb 28, 2021 10:50 am Mountain Standard Time. This Privacy Policy applies from said date. This policy may be amended to reflect regulatory requirements, advances in technology, Site or App updates and changes in our personal information management practices. Any new policy will automatically be effective when it is published on the application or website, which will also be reflected in the last updated date and time.

Information We Collect

Information You Provide Us:

We collect information that you share directly with us. This may include information you provide when you create or modify your account, interact with customer support, make requests through our site or connected services, and make any other communications directly with Ezynest. This information may include your name, phone number, email address, home address, payment method, identity-authentication information (such as that contained on a government issued ID or passport), listing details, item details, and other information that you voluntarily provide us.

Transaction information:
We collect information related to your transactions on the Ezynest Service, including the date and time, the amount charged, and other related details.

Usage and Preference Information:
We collect information about how you and other site visitors interact with and use the Ezynest Services, such as the pages or other content you view, your searches for listings, bookings that you have made, and other actions you take on our Service. In some cases we collect this information through the use of cookies, pixel tags, and other related technologies. To learn more about cookies and other related technologies see “Cookies and Other Related Technologies” below.

Log Data
When you interact with our Services, we collect log information, even if you have not created a Ezynest account. Log information may include detail about how you use the Services (including links to third party services), access dates and times, device IP addresses, app features or pages viewed, type of browser, device information, app crashes or other system activity, and the third-party site or services you were using before interacting with our services.

Information We Collect from Third-Parties
We also collect information from other sources in addition to those collected through our services. When you create or link your account through Facebook or Google we may receive information such as your registration and profile information. The information we receive varies by and is controlled by the service itself or as authorized by you in your privacy settings at that service.

INFORMATION WHICH IS AUTOMATICALLY COLLECTED BY US

When you access or use our Services, we automatically collect information about you, including:
a. Usage Information: If you choose to post messages on our message boards, online/ offline chats or other message areas or leave feedback for other users, we retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the Website, we may collect such information into a file specific to you. We may also retain your searches and chats with the agents in order to provide better services.
b. Log Information: We log information about your use of our website, including your browser type and language, access times, pages viewed, your IP address and the website you visited before navigating to our website.
c. Device Information: We may collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifier, phone number, International Mobile Equipment Identity (“IMEI”) and mobile network information.
d. Location Information: With your consent, we may collect information about the location of your device to facilitate your use of certain features of our Services, determine the speed at which your device is traveling, add location-based filters (such as local weather), and for any other purposes.
e. Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to you. A “cookie” is a small data file transferred to your computer’s hard drive that allows a Website to respond to you as an individual, gathering and remembering information about your preferences in order to tailor its operation to your needs, likes and dislikes. Overall, cookies are safe, as they only identify your computer to customize your Web experience. Accepting a cookie does not provide us access to your computer or any Personal Information about you, other than the information you choose to share. Other servers cannot read them, nor can they be used to deliver a virus. Most browsers automatically accept cookies, but you can usually adjust yours (Microsoft Internet Explorer, Firefox or Google Chrome) to notify you of cookie placement requests, refuse certain cookies, or decline cookies completely. If you turn off cookies completely, there may be some website features that will not be available to you, and some Web pages may not display properly. To support the personalized features of our website (such as your country and language codes and browsing functions) we must send a cookie to your computer’s hard drive and/or use cookie-based authentication to identify you as a registered website user.
Flash cookies are different from browser cookies and cannot be disabled via your browser settings. For more information on disabling flash cookies you can visit https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html .
f. “Web beacons” or clear. gifs are small pieces of code placed on a Web page to monitor behavior and collect data about the visitors viewing a Web page. For example, Web beacons or similar technology can be used to count the users who visit a Web page or to deliver a cookie to the browser of a visitor viewing that page. We may use Web beacons or similar technology on our Services from time to time for this and other purposes.

How We Use Information
We use the information you provide us to provide, improve, and develop the Ezynest Services. Some examples of how Ezynest uses collected information include:

• Enable you to use the Ezynest Services
• Enable you to communicate with other members
• Provide customer service
• To facilitate payments
• Send receipts/invoices
• Perform analytics to provide and optimize your Ezynest experience
• Send you account notifications, such as support messages and security alerts

Ezynest also uses the information you provide us to improve the security and safety of our Services, including:

• To detect and prevent spam, fraud, abuse, and other harmful incidents
• Verify or authenticate identities and information provided by you
• Comply with our legal obligations
• Perform security checks against other information sources
• Investigate sources of risk and member complaints
• Resolve any disputes with any of our users or with third parties
• Enforce the Terms of Service

Widgets

We may use technologies such as widgets or API’s to display parts of our services (e.g., your Listing page) on sites that are operated by our business partners. Listings displayed on a business partners’ site only include the information you provide in your public Ezynest Listings.

Information We Share

Compliance with Law:
Ezynest cooperates with law enforcement activities, and may pass your personal information upon legal demand by law enforcement. In the event that Ezynest is acquired, sold, liquidated, or enters bankruptcy, personal information will be transferred to the purchasing or managing entity with the expectation that equal or greater privacy controls will be maintained for all personal information transferred.

Service Providers:
Ezynest transfers data necessary in carrying out your requests, and processing payment information through its vendors. Ezynest does not transfer any additional personal information to third parties.

Sharing between Hosts and Renters:
We may also share information between Hosts and Renters to facilitate the booking process and give you access and control during your renting or hosting experience. Such information as your full name, telephone number, email address, and the address of the Space to be rented (if you are a Host) will be shared between the two parties upon a confirmed booking of a Space.

Public Listings and Profiles:
In order to advertise your Listings and assure customer safety, we make certain information available for public access via the Ezynest services. The information on public Listings and Profiles may include information such as your first name, your description of the Space, your general description of yourself, the general area in which your Space is located, a verified ID status (if we have verified your identity via documentation you have provided us), a verified Host status (if you have previously hosted with Ezynest), and any other information you choose to provide in your public Profile or Listing.

Aggregated or Anonymized Data
We may also share aggregated data (data we combine about our users so that it can no longer can identify or reference any individual user) and other anonymized data for business purposes such as marketing, market and industry analysis, demographic profiling, and other business practices.

ENSURING INFORMATION IS ACCURATE AND UP TO DATE

We take reasonable precautions to ensure that the Personal Information we Collect, Use and Disclose is complete, relevant and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That’s why we recommend that you:
i. Let us know if there are any errors in your Personal Information; and
ii. Keep us up-to-date with changes to your Personal Information such as your name or address.

HOW WE PROTECT YOUR DATA

a. We are very concerned about safeguarding the confidentiality of your personal data. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access.
b. By using this website or the Services or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this website or Services.
c. We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your Personal Information. Your sensitive information is encrypted when it is transmitted to us. We cannot, however, ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission of information, we make commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps.
d. Notwithstanding anything to the contrary in this Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our rights or property. However, nothing in this Policy is intended to limit any legal defenses or objections that you may have to a third party, including a government’s, request to disclose your information.
e. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us your sensitive information through email. If you have reason to believe that your interaction with us is not secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the “Contact Us” section available on our Website.
f. We strictly advise you not to share any personal information regarding your bank account details or other confidential information with any other user on the website and in case you do so, you shall be personally responsible for the same. We shall in no such case be held responsible or liable for the same.

YOUR CHOICES ABOUT YOUR INFORMATION

You have several choices regarding use of information on our Services:
a. Email Communications: We will periodically send you free newsletters, notifications and e- mails that directly promote the use of our website, or Services. When you receive newsletters or notifications or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly. Despite your indicated e-mail preferences, we may send you service related communications, including notices of any updates to our Terms of Use or Privacy Policy.
b. Changing or Deleting Your Personal Data You may change any of your personal information by visiting the website and following the directions therein or by emailing us at the below mentioned email address. You may request deletion of your personal data by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud prevention or similar purposes.
c. You may, of course, decline to submit personal data through the website, in which case, we may not be able to provide certain services to you. You can review and correct the information about you that we keep on file by editing your account settings or by contacting us directly at mentioned email addresses.

STORING PERSONAL DATA

We retain your information only for as long as is necessary for the purposes for which we process the information as set out in this policy. However, we may retain your Personal Data for a longer period of time where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

PHISHING OR FALSE EMAILS

If you receive an unsolicited email that appears to be from us or one of our members that requests personal data (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email was likely to have been sent by someone trying to unlawfully obtain your information, sometimes referred to as a “phisher” or “spoofer.” We do not ask for this type of information in an email. Do not provide the information or click on the link. Please contact us on the contact details provided on the website if you get an email like this.

MERGERS AND ACQUISITIONS

In case of a merger or acquisition, we reserve the right to transfer all the information, including personal data, stored with us to the new entity or company thus formed. Any change in the website’s policies and standing will be notified to you through email.

BREACH OF PRIVACY POLICY

We reserve the right to terminate or suspend any account or delete certain contents from any profile or public domain within the ambit of this website if the said account or content is found to be in violation of our privacy policy. We sincerely request you to respect privacy and secrecy concerns of others. The jurisdiction of any breach or dispute shall be determined in accordance with the terms of use of the website.

NO RESERVATIONS

We do not accept any reservation or any type of limited acceptance of our privacy policy. You expressly agree to each and every term and condition as stipulated in this policy without any exception whatsoever.

NO CONFLICT

The policy constitutes a part of the user terms. We have taken utmost care to avoid any inconsistency or conflict of this policy with any other terms, agreements or guidelines available on our website. In case there exists a conflict, we request you to kindly contact us for the final provision and interpretation.
For any kinds of disputes, we suggest the users to write to us and we promise to improve our policies and terms, if needed or we see fit to make it a comfortable or easy experience to use our website or forum or any other services.
If there is any mistake or unfit content on our website according to you, we urge you to report all such content immediately to us, so that we can take required actions to ensure you get better experience of our website.

CONTACT US

If you have any questions about this Privacy Policy, our practices relating to the website, or your dealings with us, please contact us at: support@ezynest.com.